Contact List

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Resources	Telephone	E-mail
Acute Care		PFDAcuteCare@hhs.texas.gov
Medicaid Administrative Claiming	(512) 462-6200	MedicaidAdministrativeClaiming@hhs.texas.gov
School Health and Related Services	(512) 730-7400	ProviderFinanceSHARS@hhs.texas.gov
MEI	(512) 462-6300	MEI@hhs.texas.gov
Time Study	(737) 867-7794	timestudy@hhs.texas.gov
State of Texas Automated Information Reporting System (STAIRS)	(737) 867-7812	costinformationpfd@hhs.texas.gov
ASSPP Program Hospital Services Customer Information Team		UCTools@hhs.texas.gov
Training Information and Registration	(737) 867-7812	costinformationpfd@hhs.texas.gov
Texas Medicaid Health Partnership	(800) 925-9126	www.tmhp.com
Problems Viewing or Downloading from Website	(737) 867-7812	costinformationpfd@hhs.texas.gov

Program	Contact	Phone Number
Direct Payment Program for Behavioral Health (DPP BHS)	PFD_DPPBHS@hhs.texas.gov
Texas Incentives for Physicians and Professional (TIPPS)	PFD_TIPPS@hhs.texas.gov
Public Health Provider – Charity Care Program (PHP-CCP)	PHP-CCP@hhs.texas.gov	737-867-7999
Early Childhood Intervention - Case Management Early Childhood Intervention - Specialized Rehabilitative Services Rehabilitation Services - Mental Health Service Coordination - Individuals with an Intellectual and Developmental Disability Targeted Case Management - Mental Health	MEI@hhs.texas.gov	(512) 462-6300
For all other Acute Care Programs Not Listed Above	PFDAcuteCare@hhs.texas.gov

NOTE: These are not contacts regarding service programs and policies. For questions regarding service program and policy issues, Medicaid clients should call the TMHP Contact Center on (800) 335-8957 or (800) 252-8263. Providers should call the TMHP Contact Center on (800) 925-9126

Mailing and Physical Address:

Regular Mail:
Texas Health and Human Services Commission
Attention: Provider Finance Department
Mail Code H-400
P.O. Box 149030
Austin, TX 78714-9030

Overnight and Courier Delivery:
Texas Health and Human Services
Attention: Provider Finance Department
North Austin Complex
Mail Code H-400
4601 Guadalupe St
Austin, TX 78751