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Contact List

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Acute Care
Medicaid Administrative Claiming(512)
School Health and Related Services(512)
MEI(512) 462-6300

Time Study(737)
State of Texas Automated Information
Reporting System (STAIRS)
ASSPP Program Hospital Services Customer Information Team
Training Information and Registration(737)
Texas Medicaid Health Partnership(800)
Problems Viewing or Downloading from Website(737)
ProgramContactPhone Number
Direct Payment Program for Behavioral Health (DPP BHS) 
Texas Incentives for Physicians and Professional (TIPPS) 
Public Health Provider – Charity Care Program (PHP-CCP)PHP-CCP@hhs.texas.gov737-867-7999

Early Childhood Intervention - Case Management

Early Childhood Intervention - Specialized Rehabilitative Services

Rehabilitation Services - Mental Health

Service Coordination - Individuals with an Intellectual and Developmental Disability

Targeted Case Management - Mental Health


(512) 462-6300
For all other Acute Care Programs Not Listed 

NOTE: These are not contacts regarding service programs and policies. For questions regarding service program and policy issues, Medicaid clients should call the TMHP Contact Center on (800) 335-8957 or (800) 252-8263. Providers should call the TMHP Contact Center on (800) 925-9126

Mailing and Physical Address:

Regular Mail:
Texas Health and Human Services Commission
Attention: Provider Finance Department
Mail Code H-400
P.O. Box 149030
Austin, TX 78714-9030

Overnight and Courier Delivery:
Texas Health and Human Services
Attention: Provider Finance Department
North Austin Complex
Mail Code H-400
4601 Guadalupe St
Austin, TX 78751