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Contact List

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Resources Telephone E-mail
Acute Care
Medicaid Administrative Claiming (512) 462-6200
School Health and Related Services (512) 730-7400
MEI (512) 462-6300

Time Study (737) 867-7794

State of Texas Automated Information
Reporting System (STAIRS)

(737) 867-7812
ASSPP Program Hospital Services Customer Information Team
Training Information and Registration (737) 867-7812
Texas Medicaid Health Partnership (800) 925-9126
Problems Viewing or Downloading from Website (737) 867-7812
Program Contact Phone Number
Direct Payment Program for Behavioral Health (DPP BHS)  
Texas Incentives for Physicians and Professional (TIPPS)  
Public Health Provider – Charity Care Program (PHP-CCP) 737-867-7999

Early Childhood Intervention - Case Management

Early Childhood Intervention - Specialized Rehabilitative Services

Rehabilitation Services - Mental Health

Service Coordination - Individuals with an Intellectual and Developmental Disability

Targeted Case Management - Mental Health


(512) 462-6300

For all other Acute Care Programs Not Listed Above  

NOTE: These are not contacts regarding service programs and policies. For questions regarding service program and policy issues, Medicaid clients should call the TMHP Contact Center on (800) 335-8957 or (800) 252-8263. Providers should call the TMHP Contact Center on (800) 925-9126

Mailing and Physical Address:

Regular Mail:
Texas Health and Human Services Commission
Attention: Provider Finance Department
Mail Code H-400
P.O. Box 149030
Austin, TX 78714-9030

Overnight and Courier Delivery:
Texas Health and Human Services
Attention: Provider Finance Department
North Austin Complex
Mail Code H-400
4601 Guadalupe St
Austin, TX 78751