Contact List

THERE’S A NEW WAY TO CONTACT US! To submit questions, resolve an issue, or provide feedback, please contact us by completing our online form.

 

Long-Term Services and Supports

Resources Telephone E-mail
Center for Information and Training (CIT)
For assistance with Cost or Accountability
Report completion, instructions, informal reviews
and/or general guidance.

(512) 424-6637

PFD-LTSS@hhs.texas.gov

Cost Report Requests and Submission
(including STAR+PLUS)

(512) 438-2680

CostInformationPFD@hhs.texas.gov
Cost Report Excusal

 

CostInformationPFD@hhs.texas.gov

State of Texas Automated Information
Reporting System (STAIRS)

(512) 438-2680

CostInformationPFD@hhs.texas.gov
Enrollment for Rate Enhancement (512) 490-3193 VendorHold@hhs.texas.gov
Training Information and Registration (512) 438-2680

CostReportTraining@hhs.texas.gov

Help with the Quality Incentive Payment
Program (QIPP)

 

QIPP@hhs.texas.gov

Problems Viewing or Downloading from
Website
(512) 438-2680

CostInformationPFD@hhs.texas.gov

 

Mailing and Physical Address:

Regular Mail:
Texas Health and Human Services Commission
Attention: Provider Finance Department
Mail Code H-400
P.O. Box 149030
Austin, TX 78714-9030

Overnight and Courier Delivery:
Texas Health and Human Services
Attention: Provider Finance Department
North Austin Complex
Mail Code H-400
4601 Guadalupe St
Austin, TX 78751