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Contact List

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Long-Term Services and Supports

Resources Telephone E-mail
Center for Information and Training (CIT)
For assistance with Cost or Accountability
Report completion, instructions, informal reviews
and/or general guidance.

(737) 867-7817

Cost Report Requests and Submission
(including STAR+PLUS)

(737) 867-7812
Cost Report Excusal

State of Texas Automated Information
Reporting System (STAIRS)

(737) 867-7812

Enrollment for Rate Enhancement, Final Cost
or Accountability Reports, and Vendor Holds
related to Cost and Accountability Reports

(737) 867-7793
Training Information and Registration (737) 867-7812

Help with the Quality Incentive Payment
Program (QIPP)

Problems Viewing or Downloading from
(737) 867-7812


Mailing and Physical Address:

Regular Mail:
Texas Health and Human Services Commission
Attention: Provider Finance Department
Mail Code H-400
P.O. Box 149030
Austin, TX 78714-9030

Overnight and Courier Delivery:
Texas Health and Human Services
Attention: Provider Finance Department
North Austin Complex
Mail Code H-400
4601 Guadalupe St
Austin, TX 78751