Contact List

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Long-Term Services and Supports

Resources Telephone E-mail
Center for Information and Training (CIT)
For assistance with Cost or Accountability
Report completion, instructions, informal reviews
and/or general guidance.

(512) 424-6637

Cost Report Requests and Submission
(including STAR+PLUS)

(512) 438-2680
Cost Report Excusal

State of Texas Automated Information
Reporting System (STAIRS)

(512) 438-2680
Enrollment for Rate Enhancement (512) 490-3193
Training Information and Registration (512) 438-2680

Help with the Quality Incentive Payment
Program (QIPP)

Problems Viewing or Downloading from
(512) 438-2680


Mailing and Physical Address:

Regular Mail:
Texas Health and Human Services Commission
Attention: Provider Finance Department
Mail Code H-400
P.O. Box 149030
Austin, TX 78714-9030

Overnight and Courier Delivery:
Texas Health and Human Services
Attention: Provider Finance Department
North Austin Complex
Mail Code H-400
4601 Guadalupe St
Austin, TX 78751