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Long-Term Services and Supports
| Resources | Telephone | |
|---|---|---|
| Center for Information and Training (CIT) For assistance with Cost or Accountability Report completion, instructions, informal reviews and/or general guidance. | (737) 867-7817 | PFD-LTSS@hhs.texas.gov |
| Cost Report Requests and Submission (including STAR+PLUS) | CostInformationPFD@hhs.texas.gov | |
| Cost Report Excusal | CostInformationPFD@hhs.texas.gov | |
| State of Texas Automated Information Reporting System (STAIRS) | CostInformationPFD@hhs.texas.gov | |
| Enrollment for Rate Enhancement, Final Cost or Accountability Reports, and Vendor Holds related to Cost and Accountability Reports | (737) 867-7793 | PFD-RE@hhs.texas.gov |
| Training Information and Registration | CostInformationPFD@hhs.texas.gov | |
| Help with the Quality Incentive Payment Program (QIPP) | QIPP@hhs.texas.gov | |
| Problems Viewing or Downloading from Website | CostInformationPFD@hhs.texas.gov |
Mailing and Physical Address:
Regular Mail:
Texas Health and Human Services Commission
Attention: Provider Finance Department
Mail Code H-400
P.O. Box 149030
Austin, TX 78714-9030
Overnight and Courier Delivery:
Texas Health and Human Services
Attention: Provider Finance Department
North Austin Complex
Mail Code H-400
4601 Guadalupe St
Austin, TX 78751